About the Team:

As an Associate Product Manger for TikTok's US Trust & Safety organization, you will be the linchpin that holds together the integrity of systems that rely on policy, moderation, product, and process. You will be building safety features or technical solutions to improve our capability to detect, triage and, if possible, prevent safety incidents from proliferating on our platform. You will be working with a variety of stakeholders across the globe, including Engineering, Product Policy, Data Science, Operations, etc to create innovative solutions and comprehensive strategies to mitigate risks that come with new products of TikTok. You will develop streamlined and scalable processes to prevent abuse on a wide range of features while ensuring trust and protect TikTok brand reputation.

This role will require creative solutions and a deep understanding of abuse trends specific to US cultural norms and sensitivities.

This will be a full-time position based in our Los Angeles or Mountain View, CA offices.

Responsibilities:

• Participate in the ideation/design/PRD drafting and provide end-to-end support for the launch of innovative safety products or processes;
• Identify gaps, inefficiencies, or inconsistencies across the safety ecosystem and, in response, develop and test strategies and programs to support effective content moderation, ensure our process and workflows are optimized for efficiency.
• Work in tandem with our data science team to ensure that the metrics we track are actionable and lead to cogent and achievable strategy.
• Partner with cross-functional teams to ensure that we are developing our products and features with safety and security acknowledged early in the product development lifecycle.

Qualifications

• 1+ years of work experience in Product Management, ideally in Trust and Safety, Risk Management, Security or any relevant field
• Experience in designing and delivering product solutions or processes changes based on analysis and experiments
• Strong SQL and data analytical skills;
• Attention to detail, highly self-driven and results oriented
• Strong communication skills across technical and non-technical audiences

Preferred qualifications:

• 3+ years of experience as a product manager or product owner
• Experience working with international partners in different time zones
• In-depth understanding or experience of software development and A/B testing; familiar with machine learning and various applications of ML models
• Ability to thrive in ambiguous and fast-pace environments

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.